Cleaning & Parts Kit
Quote from Reloader on March 19, 2011, 7:09 pmI recently purchased your Cleaning and Spare Parts kit to use on my SDB but low and behold not a single instruction in sight. Now don't get me wrong I sprang for the fancy box with a can of computer compressed air spray, 2 small bundles of pipe cleaners and a syringe filled with grease but for that price do you think I got a single page of instructions......NO. The reason I ordered to begin with was a binding feel when cycling my SDB. I tried calling your support line today but gave up after being on hold for 11:30 and being repeatedly told that my call was important to you and someone would be right with me and how much you appreciated my patience.....guess my patience runs out about then.
BTW, your mail order business has responded well on my orders that have totaled several hundered dollars.
I recently purchased your Cleaning and Spare Parts kit to use on my SDB but low and behold not a single instruction in sight. Now don't get me wrong I sprang for the fancy box with a can of computer compressed air spray, 2 small bundles of pipe cleaners and a syringe filled with grease but for that price do you think I got a single page of instructions......NO. The reason I ordered to begin with was a binding feel when cycling my SDB. I tried calling your support line today but gave up after being on hold for 11:30 and being repeatedly told that my call was important to you and someone would be right with me and how much you appreciated my patience.....guess my patience runs out about then.
BTW, your mail order business has responded well on my orders that have totaled several hundered dollars.
Quote from Reloader on March 24, 2011, 4:34 pmWhen does it begin to bind, at the beginning of the upstroke of the handle? If yes, then the angled bottom of the index lever needs to be greased. Otherwise, please phone us when you can be in front of the machine. Saturdays and Mondays are the busiest days.
When does it begin to bind, at the beginning of the upstroke of the handle? If yes, then the angled bottom of the index lever needs to be greased. Otherwise, please phone us when you can be in front of the machine. Saturdays and Mondays are the busiest days.