Cracked powder dropper
Quote from Reloader on August 9, 2016, 3:39 amThe bottom on the plastic part of the powder has broke from the metal base is that something that is covered under warranty?
The bottom on the plastic part of the powder has broke from the metal base is that something that is covered under warranty?
Quote from Reloader on August 11, 2016, 5:06 pmThis is covered under warranty. Please either phone us, or email us for a replacement tube. If you email, please include your mailing address.
This is covered under warranty. Please either phone us, or email us for a replacement tube. If you email, please include your mailing address.
Quote from Reloader on August 23, 2016, 4:01 amI was told it wasn't covered, to just get some glue from the hardware store and just glue the plastic tube back on to the base. I was told it wasn't a mechanical defect, when the tube fell off and dropped powder all over the floor it seemed like a defect to me.
I was told it wasn't covered, to just get some glue from the hardware store and just glue the plastic tube back on to the base. I was told it wasn't a mechanical defect, when the tube fell off and dropped powder all over the floor it seemed like a defect to me.
Quote from Reloader on August 23, 2016, 4:34 pmBy your initial post it sounded like the plastic hopper tube was cracked or damaged. The hopper tubes were secured in place by glue. Use either Loctite Black Max, or a quality epoxy, such as JB Weld. First clean the interior of the metal base using acetone. Apply two large drops of glue to the inside metal ring, halfway apart from each other. Push the plastic tube in place, twist it halfway around and back to spread the glue around, and secure it with a piece of tape overnight to cure.
If you are uncomfortable gluing this back in, then you are welcome to send it in to us and we can reattach it.
Current tubes are held in by two self-tapping sheet metal screws. you can drill it and use those if you wish as well, or send it to us for this.
By your initial post it sounded like the plastic hopper tube was cracked or damaged. The hopper tubes were secured in place by glue. Use either Loctite Black Max, or a quality epoxy, such as JB Weld. First clean the interior of the metal base using acetone. Apply two large drops of glue to the inside metal ring, halfway apart from each other. Push the plastic tube in place, twist it halfway around and back to spread the glue around, and secure it with a piece of tape overnight to cure.
If you are uncomfortable gluing this back in, then you are welcome to send it in to us and we can reattach it.
Current tubes are held in by two self-tapping sheet metal screws. you can drill it and use those if you wish as well, or send it to us for this.