Customer Service...Not what I expected
Quote from Reloader on July 1, 2019, 2:09 pmIn this day and age, few people accept blame for their errors, misdeeds, and lack of common sense. They attempt to pass the blame to others. That is why we are overloaded with lawyers.
In this day and age, few people accept blame for their errors, misdeeds, and lack of common sense. They attempt to pass the blame to others. That is why we are overloaded with lawyers.
Quote from Reloader on August 18, 2019, 4:02 pmI can give credit to where credit is due... I have SD,550 and 650. Ive been doing business with Dillon since about 1992..Probably called at least a dozen time with questions and warranty issues since then and never had anything but sincere, helpful and polite customer service. If I had any more space in my reloading room Id buy another Dillon product in a heart beat!
I can give credit to where credit is due... I have SD,550 and 650. Ive been doing business with Dillon since about 1992..Probably called at least a dozen time with questions and warranty issues since then and never had anything but sincere, helpful and polite customer service. If I had any more space in my reloading room Id buy another Dillon product in a heart beat!
Quote from Reloader on October 6, 2019, 5:16 pmCustomer service is with out a doubt one of the hardest ... thankless jobs there are.
Trying to understand a customers problem and issues is damn hard to do... some no matter what you do you just cant satisfy everyone.Fortunately I have had really good custome service from Dillon.
I am a big Dillon fan.
Thank you for all you guys do
Customer service is with out a doubt one of the hardest ... thankless jobs there are.
Trying to understand a customers problem and issues is damn hard to do... some no matter what you do you just cant satisfy everyone.
Fortunately I have had really good custome service from Dillon.
I am a big Dillon fan.
Thank you for all you guys do
Quote from Reloader on October 6, 2019, 10:40 pmTo the Original Poster.
Sorry you had so many problems. I hope you get them sorted.I have owned three Dillons, 2 x 550's and a 650. I always knew they did not come with dies. My first press was pre internet and the no die thing was clear, to me, then.
Luckily I haven't needed to contact Dillon for anything, yet. A friend contacted Dillon about a broken part and they just sent it to him, free, as expected.
Good luck with your problem(s).
To the Original Poster.
Sorry you had so many problems. I hope you get them sorted.
I have owned three Dillons, 2 x 550's and a 650. I always knew they did not come with dies. My first press was pre internet and the no die thing was clear, to me, then.
Luckily I haven't needed to contact Dillon for anything, yet. A friend contacted Dillon about a broken part and they just sent it to him, free, as expected.
Good luck with your problem(s).
Quote from Reloader on October 6, 2019, 10:46 pmJust to calcify, I understand Dillon don't supply dies, included in the Press pricing, but do supply them as an addition, at extra cost.
Just to calcify, I understand Dillon don't supply dies, included in the Press pricing, but do supply them as an addition, at extra cost.