Customer Support
Quote from Reloader on May 15, 2015, 9:02 pmI've been running my XL650 for over 15 years and it has loaded a LOT of ammo.
My two boys and I are shooting USPSA and have loaded over 4,000 rounds since March 2015. Now that match season is full on, we are pushing 2,500 to 3,000 a month.
While the press hasn't been that busy every one of those 15 plus years, I'm comfortable saying it has quite a few 10,000 round years and approaching 75k rounds in it's lifetime. I'm sure there are reloaders out there that far exceed me.
Long way to the point - I called Dillion today on a priming problem that has developed recently. Greeted promptly and professionally on the phone, treated like a friend - not just a customer. Parts are in the mail with zero hassle. I've rarely had to lean on Dillion support over the past 15 years, but on the few times I have the experience has been great.
There just aren't many companies that provide Dillion level support - they really set the bar. This is one of the few things I've bought that I could really defend as an investment.
Nice job Team Dillion, I appreciate it.
Eric in Montana
I've been running my XL650 for over 15 years and it has loaded a LOT of ammo.
My two boys and I are shooting USPSA and have loaded over 4,000 rounds since March 2015. Now that match season is full on, we are pushing 2,500 to 3,000 a month.
While the press hasn't been that busy every one of those 15 plus years, I'm comfortable saying it has quite a few 10,000 round years and approaching 75k rounds in it's lifetime. I'm sure there are reloaders out there that far exceed me.
Long way to the point - I called Dillion today on a priming problem that has developed recently. Greeted promptly and professionally on the phone, treated like a friend - not just a customer. Parts are in the mail with zero hassle. I've rarely had to lean on Dillion support over the past 15 years, but on the few times I have the experience has been great.
There just aren't many companies that provide Dillion level support - they really set the bar. This is one of the few things I've bought that I could really defend as an investment.
Nice job Team Dillion, I appreciate it.
Eric in Montana