D-Terminator Warranty ?
Quote from Reloader on January 9, 2013, 11:52 pmI have a old D-terminator 1200 grain scale part#13681 sn R-7521080248 my customer number at time was 430473
My question is what was the warranty for that scale?My scale will not calibrate and everything I found shows it should have the lifetime warranty but when I called for warranty the Rep said that they never offered a scale with a lifetime warranty.
I still have a May 1996 Blue Press that clearly shows the 1200 grain scale with no mention of a "Limited" warranty and a nice statement by Mike Dillon stating that "you the customer have the right to a lifetime warranty on any reloading product you purchase. This warranty should contain no "Weasel words"
So could someone clear up the "BS" with your no "BS" warranty.
Roger
I have a old D-terminator 1200 grain scale part#13681 sn R-7521080248 my customer number at time was 430473
My question is what was the warranty for that scale?
My scale will not calibrate and everything I found shows it should have the lifetime warranty but when I called for warranty the Rep said that they never offered a scale with a lifetime warranty.
I still have a May 1996 Blue Press that clearly shows the 1200 grain scale with no mention of a "Limited" warranty and a nice statement by Mike Dillon stating that "you the customer have the right to a lifetime warranty on any reloading product you purchase. This warranty should contain no "Weasel words"
So could someone clear up the "BS" with your no "BS" warranty.
Roger
Quote from Reloader on January 10, 2013, 4:32 pmScales sold prior to July 1, 1999 have a lifetime warranty. Scales sold beginning July 1, 1999 have a one year warranty. Your cust# does not show up, please email your name and billing address so we can issue a return authorization to you.
Scales sold prior to July 1, 1999 have a lifetime warranty. Scales sold beginning July 1, 1999 have a one year warranty. Your cust# does not show up, please email your name and billing address so we can issue a return authorization to you.