D-Terminator won't calibrate
Quote from Reloader on December 5, 2008, 7:07 pmI bought my D-T at the Company store a couple of weeks ago while visiting Phoenix. I just got around to unwraping and setting it up to calibrate. I've carefully followed the directions on page 3 & 4 of the instruction pamphlet several times, but when I get to step 4 the display goes to "CAL F" for a couple of seconds, then before I can remove the calibration weight the screen display's "771.7g". When I remove the weight the scale goes to 0.0g but when I replace the weight the scale reads 771.7g again. What's up?
I bought my D-T at the Company store a couple of weeks ago while visiting Phoenix. I just got around to unwraping and setting it up to calibrate. I've carefully followed the directions on page 3 & 4 of the instruction pamphlet several times, but when I get to step 4 the display goes to "CAL F" for a couple of seconds, then before I can remove the calibration weight the screen display's "771.7g". When I remove the weight the scale goes to 0.0g but when I replace the weight the scale reads 771.7g again. What's up?
Quote from Reloader on December 5, 2008, 9:52 pmIt sounds like one or more of the load cells are damaged. Nothing you can do (or us for that matter) to fix it. CAll or e-mail us, we will arrange to get that scale picked up and exchanged. Our apologies for the inconvenience.
It sounds like one or more of the load cells are damaged. Nothing you can do (or us for that matter) to fix it. CAll or e-mail us, we will arrange to get that scale picked up and exchanged. Our apologies for the inconvenience.
Quote from Reloader on December 7, 2008, 12:52 amSounds like a good answer. I'll be back in Phoenix in February. Can I just stop by the store and swap? Do I need some kind of return code?
Sounds like a good answer. I'll be back in Phoenix in February. Can I just stop by the store and swap? Do I need some kind of return code?
Quote from Reloader on December 8, 2008, 5:09 pmThat would be fine. If you bring it in through the retail store, no RMA is necessary. We'll just exchange it.
That would be fine. If you bring it in through the retail store, no RMA is necessary. We'll just exchange it.
Quote from Reloader on January 23, 2009, 8:20 pmMy brother is going to bring the scale over to the store and exchange it. Does he need to aask to see anyone special or just present teh scale to the front store clerk?
My brother is going to bring the scale over to the store and exchange it. Does he need to aask to see anyone special or just present teh scale to the front store clerk?