Excellent customer service
Quote from Reloader on May 18, 2016, 5:25 pmThe fact that Dillon has a wonderful warranty and service is well known, but I am very pleased with Dillon's warranty and customer service. I received a 550 through a "non-Dillon" vendor that was in poor shape. It looked abused and was misaligned even after receiving the alignment tool from Dillon. I sent it to Dillon and they noticed that it was rebuilt by a customer. It appears as though I received a used machine that had been rebuilt by a customer. Dillon completely overhauled the machine and it is perfectly aligned now. Thank you for your amazing service Dillon.
The fact that Dillon has a wonderful warranty and service is well known, but I am very pleased with Dillon's warranty and customer service. I received a 550 through a "non-Dillon" vendor that was in poor shape. It looked abused and was misaligned even after receiving the alignment tool from Dillon. I sent it to Dillon and they noticed that it was rebuilt by a customer. It appears as though I received a used machine that had been rebuilt by a customer. Dillon completely overhauled the machine and it is perfectly aligned now. Thank you for your amazing service Dillon.
Quote from Reloader on February 1, 2017, 5:02 pmI just had about the same scenario and I have to say after Steve spent 1/2 hour with with me and got me all hooked up it was the best experience I have ever had in my 61 years., and I have dealt with almost all of the other reload company's.
I just had about the same scenario and I have to say after Steve spent 1/2 hour with with me and got me all hooked up it was the best experience I have ever had in my 61 years., and I have dealt with almost all of the other reload company's.