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how to reach dillon

i ordered a 550 b and a bunch of caliber changes. i found out that i miss ordered 1 of the changes and in need to get to talk to them before they send it out.   i have sent an email and no response.  i have tried calling at least 8 times a day for the past week and a half and all i get is a busy signal. how do you receive costumer service. and have you order changed.  any info would be appreciated. 

I sent them a fax on their fax line along with my printed purchase order instructing them on items that I wanted removed. I didn't get a response but just like at my job I used the fax as my receipt. It's really a shame of the situation the industry is in right now...bullets,primers cases etc...as a newbie it's just unbelievable how even info and talking to someone has dried up. But to Dillon's credit they have jacked the prices up and most of the help I get on my 550B when I have troubles are from owners of Dillon presses. AND THAT'S WHY I PURCHASED MINE.....PAST SATISFIED CUSTOMERS...hope this helps.

Did you mean "they have NOT jacked up prices"?

Credit where credit is due...

Sorry about that "not" airlar73....not getting put in there, you are correct and please forgive my proof reading skills...Very proud to be a Dillon press owner.

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