order problem
Quote from Reloader on May 20, 2013, 9:59 pmmy fiance and I had placed an order for an xl650 and a few other things I talked to barb on the phone on friday because our credit card was declined because the experation date had changed because we got a new card. barb said it would ship today but I can't get through on the phone I just wanted to make sure everything went through ok this time. wished you guys would have called me or sent me an email when it happened. the way we found out is when we went to pay the bill we found out that three charges had attempted to go through but were declined due to an invalid experation date. my order number is 270490.
my fiance and I had placed an order for an xl650 and a few other things I talked to barb on the phone on friday because our credit card was declined because the experation date had changed because we got a new card. barb said it would ship today but I can't get through on the phone I just wanted to make sure everything went through ok this time. wished you guys would have called me or sent me an email when it happened. the way we found out is when we went to pay the bill we found out that three charges had attempted to go through but were declined due to an invalid experation date. my order number is 270490.
Quote from Reloader on May 20, 2013, 10:04 pmI spoke to Ed this afternoon and he said that a charge from Friday went through but another one from sat. that the system put through didn't because the system still has the old card expiration date saved. talked to my credit card company and they said that they show a pending transaction that has been accepted but Dillon needs to pull the funds. just checking to see what I need to do so my order will ship tomorrow.
I spoke to Ed this afternoon and he said that a charge from Friday went through but another one from sat. that the system put through didn't because the system still has the old card expiration date saved. talked to my credit card company and they said that they show a pending transaction that has been accepted but Dillon needs to pull the funds. just checking to see what I need to do so my order will ship tomorrow.