ORDER TRACKING
Quote from Reloader on November 29, 2010, 11:50 pmHow about putting an order tracker on your website, and keeping it updated?
That would be so much easier than wondering, and/or having to call. Just a thought.
P.S.: The drop form forced a forum category choice, and there wasn't an appropriate one, so I chose that one.
How about putting an order tracker on your website, and keeping it updated?
That would be so much easier than wondering, and/or having to call. Just a thought.
P.S.: The drop form forced a forum category choice, and there wasn't an appropriate one, so I chose that one.
Quote from Reloader on November 30, 2010, 4:00 pmAt this time it won't be on the website, but we are making some major hardware updates, that when done will automatically e-mail the tracking information to you when the order ships.
At this time it won't be on the website, but we are making some major hardware updates, that when done will automatically e-mail the tracking information to you when the order ships.
Quote from Reloader on December 17, 2010, 9:31 pmAgain, because there is nowhere else to place this comment/question: I have been a customer for 15 years. I have purchased two machines and numerous pieces of equipment from Dillon, all in all probably thousands of dollars. In the earlier years, your shipping was top notch. I even received something from you folks under warranty next day! But, when I pay for the shipping, I have to wait longer? Why do you charge $9.99 shipping for FedEx and I am being told that an item being shipped out on the 15th won't be received until the 21st? If I am going to pay almost $10.00 on two items that barely weigh a pound, can't you folks do any better than that? I hate to admit it, but I have paid less to the Post Office and have mailed things that are delivered in less time. At $10.00 a pound, someone is getting taken to the cleaners here.
Again, because there is nowhere else to place this comment/question: I have been a customer for 15 years. I have purchased two machines and numerous pieces of equipment from Dillon, all in all probably thousands of dollars. In the earlier years, your shipping was top notch. I even received something from you folks under warranty next day! But, when I pay for the shipping, I have to wait longer? Why do you charge $9.99 shipping for FedEx and I am being told that an item being shipped out on the 15th won't be received until the 21st? If I am going to pay almost $10.00 on two items that barely weigh a pound, can't you folks do any better than that? I hate to admit it, but I have paid less to the Post Office and have mailed things that are delivered in less time. At $10.00 a pound, someone is getting taken to the cleaners here.