Parts
Quote from Reloader on April 20, 2013, 5:14 pmI just like to take my hat off to dillon?????
I recently purchase 550 rb and had an issue with the primers not seating on the small primer cub. I wrote a letter to them explaining my problem and within a week to my surprise I received the part that was defective. I have to say this a company every USA company should practice. WOW. They got my business for life!!!
I just like to take my hat off to dillon?????
I recently purchase 550 rb and had an issue with the primers not seating on the small primer cub. I wrote a letter to them explaining my problem and within a week to my surprise I received the part that was defective. I have to say this a company every USA company should practice. WOW. They got my business for life!!!
Quote from Reloader on April 21, 2013, 2:19 pmThey have my business for life as well! I have had my RL550 B for over 16yrs and have had some things finally wear out lately. All I've done is send them an email and they have sent me the parts I needed, when they get them back in stock. By my book, Dillon is a top notch company, hands down!
They have my business for life as well! I have had my RL550 B for over 16yrs and have had some things finally wear out lately. All I've done is send them an email and they have sent me the parts I needed, when they get them back in stock. By my book, Dillon is a top notch company, hands down!
Quote from Reloader on April 29, 2013, 10:18 amI have been a customer of Dillon Precision for over 20 years, and each time I have had a part that was needed for the RL550B, they have stood behind the no BS warranty. There is no telling how many rounds have been loaded thru this machine, and it still works well. Each time I offer to purchase the parts, they just send them without an invoice.
The Dillon business model for customer service has influenced my customer service model for my gunsmith shop. My hat is off for Dillon.
I have been a customer of Dillon Precision for over 20 years, and each time I have had a part that was needed for the RL550B, they have stood behind the no BS warranty. There is no telling how many rounds have been loaded thru this machine, and it still works well. Each time I offer to purchase the parts, they just send them without an invoice.
The Dillon business model for customer service has influenced my customer service model for my gunsmith shop. My hat is off for Dillon.
Quote from Reloader on May 5, 2013, 12:25 amI just emailed them about my 223 plate not indexing with the cutouts centered causing crushed primers. Hopefully they will take of me like they did with you. Did they send you an email reply stating they were making it good?
I just emailed them about my 223 plate not indexing with the cutouts centered causing crushed primers. Hopefully they will take of me like they did with you. Did they send you an email reply stating they were making it good?