Parts from customer service
Quote from Reloader on May 19, 2009, 11:24 amOk, I'll try to post this question again. My original post from yesterday never showed up. ???
Over a week ago I contacted customer service in regard to priming problems with my 550B...again.
The tech advised me that he would be sending me a Op rod bracket and Op rod. Nothing has arrived yet and this seems unusual for Dillon.
Should I contact CS again or just site tight for a few more days?
Ok, I'll try to post this question again. My original post from yesterday never showed up. ???
Over a week ago I contacted customer service in regard to priming problems with my 550B...again.
The tech advised me that he would be sending me a Op rod bracket and Op rod. Nothing has arrived yet and this seems unusual for Dillon.
Should I contact CS again or just site tight for a few more days?
Quote from Reloader on May 19, 2009, 1:53 pmGive it a few more days. Small parts are simply thrown into a padded envelope and mailed out, no invoice is generated.
Give it a few more days. Small parts are simply thrown into a padded envelope and mailed out, no invoice is generated.
Quote from Reloader on May 26, 2009, 3:04 pmWell, it's been nearly two weeks since I spoke with the original tech in regard to my 550. No parts yet and I can't finish loading my .45's because I can't get more than 10 - 15 rounds done w/o the priming system screwing up!
I called shortly after posting this here and was told to "give it a few more days." I got the padded envelope explanation again.
I've wait a couple of more days and call again. This is so unlike Dillon customer service.
Well, it's been nearly two weeks since I spoke with the original tech in regard to my 550. No parts yet and I can't finish loading my .45's because I can't get more than 10 - 15 rounds done w/o the priming system screwing up!
I called shortly after posting this here and was told to "give it a few more days." I got the padded envelope explanation again.
I've wait a couple of more days and call again. This is so unlike Dillon customer service.
Quote from Reloader on June 6, 2009, 5:34 pmI am very pleased to say that after 3+ years of frustration and problems with the priming system on my 550 machine, I found a Dillon Tech that actually knew what the problem was and how to fix it.
I don't know if the salesperson on the invoice is the same as the person that I spoke with but if so...I would like to thank 282/Gary Boyd of Dillon for all his assistance in getting my machine back to original operating condition.
The parts (complete priming system) came yesterday and I installed them at that time. I just finished running off 500 rds. of .45 ACP ball w/o a single hitch in the priming system. 🙂 IOt was a pleasure to load on the machine today.
I am very pleased to say that after 3+ years of frustration and problems with the priming system on my 550 machine, I found a Dillon Tech that actually knew what the problem was and how to fix it.
I don't know if the salesperson on the invoice is the same as the person that I spoke with but if so...I would like to thank 282/Gary Boyd of Dillon for all his assistance in getting my machine back to original operating condition.
The parts (complete priming system) came yesterday and I installed them at that time. I just finished running off 500 rds. of .45 ACP ball w/o a single hitch in the priming system. 🙂 IOt was a pleasure to load on the machine today.