Repair parts
Quote from Reloader on May 8, 2013, 6:26 pmI recently bought an RL550B at an estate sale. I'm not sure it had ever been used, but regardless, the screws that hold the primer magazine housing to the frame were stripped, as were the threads in the housing itself. I e-mailed Dillon, explained what I needed including the part numbers, and 2 weeks later, I had my parts, no questions asked, and at NO CHARGE to me! I've read accounts, both good and bad, of Dillon's Customer Service in these forums, so I wasn't sure what to expect. First time I've ever needed any repairs, and I have to say I was very impressed. Appearantly, No BS means no BS! Thank You Dillon for making the process so easy. Thanks again, KW
I recently bought an RL550B at an estate sale. I'm not sure it had ever been used, but regardless, the screws that hold the primer magazine housing to the frame were stripped, as were the threads in the housing itself. I e-mailed Dillon, explained what I needed including the part numbers, and 2 weeks later, I had my parts, no questions asked, and at NO CHARGE to me! I've read accounts, both good and bad, of Dillon's Customer Service in these forums, so I wasn't sure what to expect. First time I've ever needed any repairs, and I have to say I was very impressed. Appearantly, No BS means no BS! Thank You Dillon for making the process so easy. Thanks again, KW