Thread On AR15.com: Neg. 1 for Dillon customer service

#1 · July 22, 2009, 2:09 pm

Some one is on AR15.com complaining about how Dillon Customer Service is trying to make him pay for a broken decap pin. I thought I'd let you folks know so that some from Dillon could address the issue directly if inclined to do so.

http://www.ar15.com/forums/topic.html?b=1&f=5&t=902869

#2 · July 22, 2009, 6:49 pm

Somebody probably needs to tell him that a Decaping Pin is a consumable part, not a warranted item.

#3 · July 23, 2009, 2:18 pm

Yep that happened. The thread got locked after 5 pages when the crybaby wouldn't stop whining about not getting a free replacement after dropping 2K on Dillon equipment and Dillon's sales manager offered to send him a new pin for free.